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In a world of shifting customer expectations, the challenge is to ensure a seamless customer experience, regardless of the channel. This is especially true for the renowned taxi industry. To address this concern, M2M Omnichannel will be exhibiting at Taxi Expo 22, in Houten, Netherlands on 6th October 2022.
The Taxi Expo 22 consist of a trade fair, a conference, a program of high-quality workshops, a network drink and a networking dinner. The conference will cover the latest innovations in the taxi industry. One of the most exciting innovations is our new AI Chatbot that allows you to book a taxi using WhatsApp.
WhatsApp, the most popular messaging app in the world, has been a leading communications platform for the past decade. Today, WhatsApp is not just a social platform, but also a business communications platform.
You can register here for the Taxi Expo ’22. Access to the fair is free for taxi companies, healthcare carriers, public transport companies and (semi) government. Register here!
What problems do AI Chatbot Taxi bookings solve?
It is often a long process to book a taxi, especially if you are in a busy city. You will need to call the taxi company and wait for them to pick you up. The dispatcher will ask you where you are, what your destination is, and how many passengers you have. You will then be quoted a price and given an estimated time of arrival.
Chatbot Taxi bookings solve the problem of having to call a taxi company, wait on hold, and then be told that they don’t have a car available. The AI Chatbot Taxi booking service allows people to get a taxi without the hassle. It’s a great service for people who prefer to avoid the standard taxi booking process, or for people who are not physically able to do so, for whatever reason.
Benefits of AI Chatbot
With the recent technological advances in the taxi industry, many people are looking for new ways to book a cab. There are many benefits to using the WhatsApp Taxi Booking AI Chatbot. The first is that it is free to use and it is available 24 hours a day, seven days a week. You can use the WhatsApp AI Chatbot to book any type of car.
The AI technology combined with the WhatsApp messaging service is what makes this booking platform unlike any other. The technology is also advanced enough to be able to build a profile based on your past conversations with the AI Chatbot. This will allow the AI Chatbot to take into account your schedule and your preferences when booking a car. It can also help with providing information about products and services. Finally, it allows the business to automate its services so you can focus on more important tasks.
How to book a Taxi via WhatsApp?
The next time you’re looking for a taxi in a strange city or country, you might want to try the popular instant messaging app, WhatsApp. It’s free and easy to use.
Just open the WhatsApp app and choose one of the three simple ways to book a taxi:
1. Send ‘Hi’ on WhatsApp to your local taxi firm business WhatsApp number
2. Click an official wa.me link supplied by your local taxi firm, to access the chat window.
3. Scan the QR code supplied by your local taxi firm.
Once the AI Chatbot responds, you simply tap the “Book a journey” button. You can then enter your destination, and the app will match you with the closest available taxi.
You will then receive the ETA of the car. The booking reference, car details, the license plate of the car and driver’s name. You can also track the location of the driver en route to the pickup point. Notification updates are also sent to keep them in the know.
Book a live demo of the M2M Omnichannel WhatsApp Booking Chatbot solution
You can book here for your live demo at the Taxi Expo ’22 on 6th October 2022.
